Shipping policy

Shipping Information

At Ritzy, we are committed to delivering your order with care and efficiency. Each piece is thoughtfully prepared to ensure it arrives in perfect condition.

Processing Time

Orders are typically processed within 1–2 business days, excluding weekends and public holidays. During peak periods or special launches, processing times may vary slightly.

Shipping Destinations

We currently ship within the UAE and to selected international destinations. Available shipping options and estimated delivery times will be displayed at checkout based on your location.

Delivery Timeframes

Delivery timelines vary depending on your destination and chosen shipping method. Once your order has been dispatched, you will receive a confirmation email with tracking details.

Order Tracking

All shipped orders include tracking. You will receive a tracking link via email once your order is on its way.

Duties & Taxes (International Orders)

For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer. These charges are determined by local authorities and are not included in the product price or shipping cost.